Our Services

Business Performance Optimisation & Growth

When an investment in technology reflects a gear change in the business, it makes perfect sense to also review, refresh and improve the workings of its organisation.

This maximises the benefits gained through new technology and, at the same time, ensures weaknesses in the organisation don’t undermine the investment being made. 

Compared with just a decade ago, society is very different, and the rate of change is accelerating.  SMEs need to respond by building a modern, agile business.  Our exclusive partnership with a leading business transformation consultancy helps SMEs address this in a structured and affordable way.

The three principal objectives of the engagement are:

1. over the next three years, to substantially improve your productivity

2. increase the value of your business four-fold

3. and, help you build a great place to work.

Read more on FIGHTBACK 21

Project Management

Our project managers will be assigned to work with all teams to ensure the project is delivered on time and on budget.

The key stages being followed include;

• Project Kick-off

• Detailed process analysis & documentation

• Application, Configuration, Customisation, and Integration

• User Training for User Acceptance Testing (UAT)

• User Acceptance Testing

• End User Training

• Go-live

Consulting and Re-engineering Services

• Business process Analysis & Design

• Industry Focused Consulting by Subject Matter Experts

• Business Process Improvement

• Performance Management Improvements

• IT Infrastructure Consulting

IT Systems Implementation & Integration 

• Turnkey Implementation

• Quick Start Packages

• Guided Implementation

• Integration with existing technologies and processes

Data Services 

• Data Audit, Migration, Cleansing and Enrichment

• Database Services (Security, Performance, Availability, Migration)

• Business Intelligence & Analytics (Data Warehousing, Modelling, Dashboarding, Big Data)

• Artificial Intelligence (Predictive and Prescriptive Analytics, Machine Learning, BoTs)

• IOT (Internet of things consultancy, IOT platform configuration and implementation)

Training & Support

• Customised Support & Training Packages

• Appointed Success Directors

• Project Management