Privacy Policy
At GSG Global Solutions Ltd ("we," "us," "our"), we prioritise your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data while complying with the relevant UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By engaging with us or visiting our website at www.gsgglobalsolutions.com, you consent to the practices outlined in this policy.
1. Information We Collect
We collect various types of information, which can be categorised as follows:
a) Information You Provide to Us:
When you interact with us—whether through our website, via phone calls, emails, or any other communication channels—you may provide personal information. This could include your name, contact details (like your email address and phone number), and any other relevant information necessary for us to assist you or fulfil your requests.
b) Information We Receive from Third Parties:
Information about you might also come to us from reliable outside sources, such as service providers or business associates who support us in efficiently providing our services.
2. Why We Process Your Data
We process your personal data in compliance with the Data Protection Act of 2018 and the UK GDPR. We process your data based on the following legal bases:
- Contractual Obligations: We process your data to fulfil our commitments to you under any contracts we have with you.
- Legitimate Interests: We may process your information to further our legitimate business interests, such as enhancing our services, developing new offerings, or marketing our products, provided your interests and rights do not outweigh ours.
- Your Consent: If you have given us explicit consent to process your data, such as for marketing communications, we will do so accordingly.
- Legal Compliance: We may process your data to meet our legal or regulatory obligations.
3. How We Use Your Information
We utilise the personal information you provide for several key purposes, including:
- Fulfilling contractual obligations by delivering the services or products you requested;
- Responding to any inquiries or requests you submit via our website or other communication channels;
- Sharing information about our services that may be of interest to you;
- Notifying you about changes or updates to our services;
- Ensuring our website content is presented effectively for your device and enhances your browsing experience;
- Complying with applicable legal and regulatory obligations.
4. Sharing Your Information
We may share your personal information in the following circumstances:
- With Business Partners and Service Providers: We collaborate with various partners and service providers to assist us in delivering our services. These entities are bound by confidentiality agreements and are required to protect your personal information diligently.
- To Meet Legal Obligations: If required by law, we may disclose your information to comply with legal requirements or respond to valid requests from public authorities.
Rest assured, we will never sell or share your personal data with third parties for commercial purposes without obtaining your explicit consent.
5. International Data Transfers
As GSG Global Solutions Ltd operates primarily in the UK, your personal data will generally be processed within the UK. If we ever need to transfer your data internationally, we will ensure appropriate safeguards are in place, following the requirements set by the UK GDPR.
6. Security of Your Data
We implement a range of security measures designed to protect your personal data from unauthorised access, alteration, or disclosure. While we strive to maintain the highest level of data security, please be aware that no system can be completely secure, and we cannot guarantee the absolute safety of your information.
7. Your Rights Under UK GDPR
Under the UK GDPR, you have specific rights regarding your personal data, including:
- Right of Access: You can request access to the personal data we hold about you.
- Right to Rectification: You may ask us to correct any inaccurate or incomplete data we possess.
- Right to Erasure: In certain circumstances, you can request that we delete your personal data, provided there are no legal obligations preventing us from doing so.
- Right to Restrict Processing: You can request a limitation on how we process your data under specific conditions.
- Right to Data Portability: It is your right to obtain your personal information in a format that is machine-readable, commonly-used and structured.
- Right to Object: You may object to the processing of your data, particularly for direct marketing purposes or if we are processing it based on legitimate interests.
To exercise any of these rights, please reach out to us at info@gsgglobalsolutions.com.
8. Retention of Personal Data
We retain your personal data only as long as necessary to achieve the purposes for which it was collected, including complying with legal obligations. We will securely destroy your data once we are done with it.
9. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect modifications to our procedures or evolving legal requirements. Any adjustments will be announced on this page, and you will receive notice of any major changes via email or on our website.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please don’t hesitate to contact us at:
GSG Global Solutions Ltd
20-22 Wenlock Road,
London N1 7GU,
United Kingdom
Phone: +44 (0)203 951 8553
Email: info@gsgglobalsolutions.com